Privacy Policy

Effective Date: [7/31/2025]

For individuals in the European Economic Area, United Kingdom, and Switzerland, a region-specific version of this Privacy Policy is available upon request, in accordance with applicable data protection laws.

Brainbaby Teknoloji Anonim Şirketi (together with our subsidiaries and affiliates, “Brainbaby”, “we”, “our” or “us”) respects your privacy and is committed to safeguarding the personal information that we collect about you through your use of our website, mobile applications, AI-powered tools, and related educational services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, share, and protect your Personal Data when you engage with Brainbaby.ai. It also describes your rights and choices with respect to your Personal Data.

1. Personal Data We Collect

We collect information that identifies or relates to you (“Personal Data”) as outlined below:

A. Information You Provide to Us:

• Account Information: Name, email, contact number, password, date of birth, payment information, subscription details, and transaction history.

• Child Usage Information: Inputs from child users when using Brainbaby services (processed with parental consent).

• Content Submissions: Prompts, uploaded files (e.g., PDFs, images, audio), journal entries, assignments, or messages submitted via our platform.

• Communications: Emails, customer service interactions, and social media messages you send to us.

• Surveys & Events: Data submitted during surveys, contests, or event participation.

B. Information We Collect Automatically:

• Log and Usage Data: IP address, browser type, access times, device type, operating system, interaction logs, and clickstream data.

• Device & Technical Data: Device ID, mobile network, OS version, language settings, app crashes and diagnostics.

• Location Data: Approximate location inferred from your IP address or, with your permission, precise location from your device.

• Cookies & Similar Technologies: We use cookies, pixels, and analytics tools to enhance your experience. See our [Cookie Policy] for more details.

C. Information from Third Parties:
We may receive Personal Data from trusted partners such as:

• Authentication or login providers (e.g., Google, Apple)

• Payment processors

• Educational institutions and partners (when applicable under consent)

• Marketing, security, or analytics vendors

2. How We Use Personal Data

We use Personal Data for the following purposes:

• Service Delivery: To provide, maintain, personalize, and improve our Services.

• Development & Research: To improve educational outcomes and develop new features or insights.

• Safety & Compliance: To prevent fraud, enforce policies, and comply with legal obligations.

• Communications: To send updates, respond to inquiries, and provide important service notices.

• Analytics & Personalization: To better understand usage trends and tailor content and recommendations.

Where required by law, we will obtain your explicit consent before processing Personal Data, especially data related to children.

3. Sharing of Personal Data

We do not sell your Personal Data. However, we may share it in the following circumstances:

• Vendors & Service Providers: Cloud storage, analytics providers, support tools, customer management systems.

• Institutional Partners: If you access Brainbaby through a school, your data may be shared with educators or administrators for reporting and support purposes.

• Legal & Regulatory Authorities: Where legally obligated, or in good faith belief of compliance necessity, e.g., child safety protection.

• Business Transfers: In connection with mergers, sales, restructuring, or similar events.

• Affiliates: To subsidiaries or parent companies in compliance with this policy.

4. Data Retention

We retain Personal Data for as long as necessary to:

• Deliver Services

• Fulfill legal or contractual obligations

• Resolve disputes and maintain security

Retention periods may vary depending on data type and legal jurisdiction. Where possible, we allow users to delete their data through account settings or upon verified request.

5. Your Rights

Depending on your jurisdiction, your rights may include:

• Accessing your Personal Data

• Correcting inaccurate or outdated information

• Deleting your data (“right to be forgotten”)

• Objecting to or restricting processing

• Withdrawing consent where applicable

• Porting data to another provider

• Filing complaints with a Data Protection Authority

To exercise these rights, please contact: privacy@brainbaby.ai or submit a request via your account panel.

6. Children’s Privacy

Brainbaby is designed for families and educational use. Children under 13 may only use our Services with verified parental or school consent. We do not knowingly collect data from children without such authorization. If we become aware that a child has provided information without consent, we will promptly delete it.

Parents or guardians may contact us at privacy@brainbaby.ai to review or delete their child’s data.

7. Data Security

We implement robust technical, administrative, and organizational measures to protect your Personal Data. These include:

• End-to-end encryption for sensitive data

• Role-based access controls

• Secure server infrastructure

• Routine vulnerability audits

Despite these efforts, no system can guarantee 100% security. We urge users to use secure passwords and keep credentials confidential.

8. International Data Transfers

Data may be stored and processed in jurisdictions where Brainbaby or its partners operate. We ensure adequate safeguards, including Standard Contractual Clauses (SCCs), where required for cross-border transfers.

9. U.S. State and GDPR Disclosures

We do not sell or share Personal Data for advertising purposes. We do not engage in profiling that produces legal or similarly significant effects.

Residents in California, Colorado, Virginia, and similar jurisdictions may exercise specific rights under state law. EU residents are protected under the GDPR.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be effective upon posting the updated version on our website, with notice provided where legally required.
11. Contact Us

If you have questions, concerns, or data-related requests, you can reach us at:

Brainbaby Teknoloji A.Ş.
Iran Caddesi 55/9
Gaziosmanpaşa Mahallesi
Çankaya, Ankara, Türkiye
📧 privacy@brainbaby.ai
🌐 www.brainbaby.ai/privacy