How do I request a refund for a Brainbaby.ai subscription?

Updated: Last Month

If you subscribed to Brainbaby.ai through our website and would like to request a refund:

1. Log in to your account at Brainbaby.ai.

2. Navigate to the Help Center.

3. Open the chat widget located at the bottom-right corner of the page.

4. Submit your refund request through the chat.

Our support team will review your request and respond promptly. If you’re eligible, your refund will be processed within 5–7 business days, and a confirmation receipt will be sent to the email linked to your account. If you don’t see it in your inbox, please check your spam folder.

Canceling Your Subscription

To cancel your Brainbaby.ai subscription, follow the step-by-step guide outlined in our help article:

How do I cancel my Brainbaby.ai subscription?

For EU, UK, and Türkiye Residents

If you reside in the EU, UK, or Türkiye, you are entitled to a full refund if you cancel your subscription within 14 days of your initial purchase.

Subscriptions via Apple or Google Play

If you subscribed to Brainbaby.ai through Apple or Google Play:

• Apple Subscriptions: Refunds and cancellations must be handled directly through Apple. Please refer to Apple’s official support for steps.

• Google Play Subscriptions: Log into your Brainbaby.ai account and request a refund via the Help Center chat widget. If eligible, refunds will be processed within 10 business days.